FAQ

What is Salamtak?
Salamtak is a German health tech startup founded by our CEO René in 2020. Since then Salamtak aims to provide digital service that connects international patients with German healthcare experts for a second opinion on their medical condition. Our Service allows patients to receive reliable and confidential advice from some of Germany's top medical professionals, providing peace of mind and helping you to make informed decisions about your health. If you are an international patient seeking a second opinion from a German expert, Salamtak can help you receive the guidance you need, simply fill out our form.

Why should I prefer Salamtak over other companies?
There are many providers of medical tourism in Germany, and many of them offer their second opinion services for free. Their goal is to attract patients for treatment in Germany. In this case, a commission agreement is then made with the hospital. This is not legally permitted in Germany and also drives treatment costs for patients up by at least 10%. The patient is kept in the dark about all of this. Most companies offer standard solutions and are unable to develop individual solutions due to the complexity of the requested medical treatments. At Salamtak, we use state-of-the-art technology and a data-driven approach to find the most experienced hospitals and doctors for each patient. We do not see ourselves as a service provider for medical tourism. We are experts in finding the most experienced doctors for facial reconstruction after a severe accident, rather than a cosmetic surgery for unhappy adolescents.

What is a second medical opinion?
A second medical opinion is when a patient seeks the advice of an additional healthcare provider after receiving a diagnosis or treatment plan from their primary doctor. This can help the patient get a better understanding of their condition and treatment options.

Why should I get a second medical opinion?
A second medical opinion can provide additional perspective and expertise on a patient's medical condition and treatment options. It can also help patients feel more confident in their healthcare decisions and give them peace of mind.

Who provides the second medical opinions at Salamtak?
Salamtak is not providing medical opinions itself. Rather, we are connecting you with highly qualified and respected German doctors who can provide their professional opinion on medical matters. We strive to ensure that you have access to the best medical advice available.

How do I request a second medical opinion?
To request a second medical opinion, simply fill out our form and provide us with your medical records and a brief description of your case. You will first receive an email with the receipt of your request. Based on the requested diagnosis, we search our database for the most experienced hospitals and individually request the doctors. Once we receive a response, we will inform you of the doctor and their cost estimation. It's that simple!

How much does a second medical opinion cost?
The cost of a second medical opinion will vary depending on the complexity of the case and the time needed to review the medical records. We will provide a cost estimate before proceeding with the second opinion. The fee for Salamtak is always only 100€. You don't have to worry about searching, contacting, transferring data and communicating. We take on all the effort for you, so you can focus on your health.

Will my insurance cover a second medical opinion?
It is possible that your insurance may cover some or all of the cost of a second medical opinion. We recommend checking with your insurance provider to determine your coverage. Simply mention in the form if you need a cost estimate for your insurance."

How long does it take to get a second medical opinion?
The timeframe for a second medical opinion will depend on the complexity of the case and the availability of the specialist. Based on our experience, it takes an average of three weeks to receive your second opinion.